Question - My mom already has a nurse twice a week for four hours a day, can we still use your service and also what makes your service different?
Answer - Yes! You absolutely can use our services and what makes us different is, say for example your mom requires care during an off time of the nurse provided twice a week, most nursing providers are not set-up to have someone and someone trained in the particular need to respond within an hour.
Question - As a first time patient, are you able to provide such quick service, i.e., patient diagnosis/condition, insurance verification, physical patient location?
Answer - Yes! Our algorithm developers are top in the field from around the world and our systems in place connect all of what you mentioned (and more) in real time, in addition our team of doctors oversee the process in real time too.
Question - We cannot reach our doctor, are we still able to use your services?
Answer - Yes! Our in-house doctors are available 24/7
Question - My dad appears to have difficulty breathing, he may be suffering a heart attack or stroke, are you able to provide service?
Answer - No! Call 911 immediately.
Question - Our grandmother has a catheter which sometimes gets dislodged, are you able to provide care to insert a new one?
Answer - Yes! As long as you have a spare one. Catheter insertion is a very meticulous process, in addition to variations in size and shape, that's why most doctors and hospitals will provide you with a spare sterile foley catheter.
New Jersey - North and South.
NYC 5 Boroughs - including Long Island.